STEM.FM Help Center
Find answers, troubleshoot issues, and learn how to get the most from STEM.FM, Stem Player and Stem2.
Help & Support
Can I import my music library from another app?
Import your Spotify playlists into STEM.FM and turn your music library into sessions.
1 min readFrequently Asked Questions
Answers to common questions about StemFM, Stem Player and Stem2.
1 min readHow much does STEM.FM cost?
Learn about STEM.FM subscription pricing, free trials, and what's included with your membership.
1 min readApp FAQs
Can I control when the other stems come back after isolating a stem?
Learn how to control when muted stems return after isolating a stem, and how Instant Restore and Snap to the Beat affect playback timing.
1 min readCan I save recordings as WAV instead of M4A?
Learn how to change your recording format between M4A and WAV, and understand the differences in file size and audio quality.
1 min readHow do I make a stem swap, mute or isolate on the beat?
Learn how to make stem swaps, mutes, and isolates happen on the beat using Snap to the Beat.
1 min readHow does Key Matching work?
Learn how Key Matching adjusts songs so they play in compatible keys, and choose between Camelot, Match Key, Preserve, and Off.
1 min readWhy are my stem changes delayed?
Learn why muting, isolating, swapping, or restoring stems may not happen immediately, and how Snap to the Beat and Instant Restore control their timing.
1 min readGetting Started
Stem Player Online: Isolate, Mix and Play Songs in Your Browser
Looking for a Stem Player online or StemPlayer emulator? Use StemFM in your browser to isolate songs into vocals, drums, bass and melody, then mix live.
5 min readWhat is STEM.FM?
Learn what stems and sessions are, and how to start listening.
2 min readIs the STEM.FM App Available on Android?
There is no Android app yet, use STEM.FM in your browser
1 min readStem Player
Is Stem1 (Stem Player) Still Supported?
Learn how to connect your Stem1, manage its content, and upload pre-split stems using StemFM.
1 min readMy Stem1 (Stem Player) Won't Turn On. What Should I Do?
Troubleshoot a Stem1 that will not turn on or only shows pulsing amber lights while charging.
1 min readCan I use my Stem1 (Stem Player) with STEM.FM?
Learn how to connect your Stem1 (Stem Player) to STEM.FM on the web and start controlling your music with your device.
1 min readStem2
How Long Will My Stem2 Take to Arrive?
Find out when your Stem2 order will ship and how long delivery usually takes.
1 min readI Opened My Stem2 and Want to Return It. Will the Shipping Fee Be Refunded?
Learn what happens to the original shipping fee and product refund when returning an opened Stem2.
1 min readIf I Buy a Stem2, Do I Need to Use the Same Email Address for My StemFM Account?
Learn whether your Stem2 order email needs to match the email address used for your StemFM account.
1 min readStem2 Frequently Asked Questions
Quick answers about setting up, using and troubleshooting Stem2.
5 min readUsing STEM.FM
What can I do with my uploaded music?
Uploading your music: how to and what you can do
1 min readWhat can I publish on STEM.FM?
Understand the publishing rules, ownership requirements, and how royalties work when you publish music on STEM.FM.
2 min readCan I publish and earn from my uploaded music?
Publish your music, understand copyright checks, and learn how to submit an ownership claim if needed.
1 min readHow do I upload my music to STEM.FM?
Bring your own audio into STEM.FM, let it stem the track for you, and add it to sessions.
1 min readCan I add a song or playlist from another app?
Learn how to import songs and playlists into STEM.FM using links from supported music services.
1 min readHow Do I Create a Session?
Start a new session, search for music, and get songs stemmed and ready to mix.
3 min readHow Do I Mute or Isolate Stems?
Hear one stem by itself, or turn one stem off while the rest of the song keeps playing.
2 min readHow Do I Share the Exact Mix I Made?
Share Mix sends a link that opens your mix with the stems and settings you chose.
1 min readHow Do I Swap Stems Between Songs?
Mix two songs by choosing which song's vocals, drums, bass, and instruments play.
2 min readHow do transition modes work?
Transitions control how a session moves from one song to the next. Full Tracks, Balanced Mix, or Short & Punchy.
2 min readAccount & Billing
Artists & Rights Holders
Claiming Your Music
Register ownership of your tracks on STEM.FM, verify your identity, and set up payouts.
2 min readHow Artist Compensation Works
How STEM.FM measures listening and turns subscription revenue into royalties for rights holders.
2 min readRoyalties for Unclaimed Music
What happens to the money your music earns on STEM.FM before you claim it.
2 min readTakedowns, Counter-Notices, and Ownership Disputes
Remove infringing content from STEM.FM, contest a removal, or dispute someone else’s claim on your music.
2 min readTroubleshooting
Privacy & Legal
Copyright Policy
How to report copyright infringement on StemFM.
1 min readPrivacy Policy
How STEM.FM collects, uses, stores and protects your personal information.
13 min readRefund Policy
Information about cancelling purchases and requesting refunds.
2 min readTerms & Conditions
Terms governing the use of StemFM services and products.
20 min read